SHOPPING INFORMATION

If your registered email address is a Gmail account, the order confirmation email may fall into your Spams / Junk folder. If you still cannot find your order confirmation email, please call us and we will investigate further.

We ship to the majority of areas all over Egypt.

No, gift card cannot be applied to the shipping fee.

We have free shipping for all orders above 200 L.E

Shipping expenses depend on the area you live in. The price will be shown to you before submitting the purchase during the checkout process.

If you live in Cairo or Giza, the shipping may take 3-5 business days. However, if you live in another area ( Alexandria, Ismailia, Mansoura ..etc.) , it may take 5 -7 business days for the parcel to reach you. Please keep in mind that times of delivery can be affected by the busy seasons, which may cause a slight delay during such period.

If your item is taking too long to arrive, please contact us, and we will immediately offer you a solution.

Sign in to your Account (the one that you made your order with) and click on Track Order. In some instances, carrier’s tracking information may only be available in 3 business days after the order is shipped. 

PAYMENT INFORMATION

We accept E-wallet (Vodafone, Etisalat, Orange cash) or you can pay cash when receive your order.

If you experience any problems concerning the payment by E-wallet, please contact us and give as much information about your order as you can. We will try to fix this.

Promotion INFORMATION

We are sorry, We accept only one promo code can be applied per order.

No, One Gift card code can be applied on one order.

Yes, Gift cards and promo codes can be applied together.

Please Contact us  with more details and we will follow up you.

Product INFORMATION

Our snap cases are made of durable and malleable material (polyurethane) 1 mm thick, that can withstand 1.4m drop impact

And our ultra-tough cases are dual-layer, made of shock-absorbing TPU inside and outside is soft hard plastic (polyurethane) shell with 3 mm thick, that can withstand 2.3m drop impact, Ultra impact cases are most shock-proof among all, and the protection level has been enhanced up to 3m.

We have cases for all mobile phones (IOS, Android).

Our cases are created by our internal team of graphic designers that are highly passionate about the latest trends in fashion and style.

Warranty

Goods with defects regarding the model or printing quality must be informed within a maximum period of up to 7 (seven) days after receiving the product. After this period, the product won't be eligible for exchange or refund. Cover design always search for solutions in the shortest time possible, thanks to the aim of our Customer Service team to minimize any inconveniences that a customer can encounter.

Working hours:

Cover design has a team of professionals who work from Saturday  to Thursday from 9:00 am to 6:00 pm, except holidays.