If the received product is printed incorrectly, damaged, or in bad quality, please contact your account manager and attach photos of the errors. Our team will inspect the errors and have a replacement sent out as soon as possible.
If you or your customers notice an issue with the products or anything else on the order, please submit a problem report.
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. All claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.