We are a customer-first company, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there’s anything wrong with the item you have received, we will do our best to fix it and be satisfied.
So, Cover Design is responsible that the product will be replaced if a manufacturing defect is found, please contact us within 1 week of receiving the order from here. If you have discovered our fault, please take pictures of the defected, or wrong case sent to you and attach them with a request with an explanation.
WARNING: Personalized products are one of a kind and have been manufactured only for you. Therefore we can not exchange or refund any customized products under any circumstances unless the product has a manufacturer's defect.
We do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us first.
Refunds for returned items will be issued to the original payment method you used when placing your order.
Please consider that all the shipping expenses for returning the item remain the responsibility of the customer.
The returned product must not be used and should be sent to us in its original packaging.
Still, having doubts? Contact us at any time right here. We are here to help you get the best Cover design experience!
